Every brand, every channel — one kitchen
DUITPOS is the delivery-first OS that consolidates GrabFood, foodpanda, ShopeeFood and direct orders into a single KDS, tagged by brand, timed by SLA.
- Aggregator two-way sync
- Brand-aware KDS
- Rider handoff
- Menu availability by channel
Impact
5 brands, 1 kitchen
Industry Challenges
Delivery kitchens live on tablets — literally
Running four brands on four tablets is a recipe for missed SLAs, wrong orders and no visibility into what's actually making money.
Tablet hell
One tablet per aggregator, per brand — orders slip, staff panic, food gets cold.
Missed SLAs
Grab and foodpanda penalise late orders — visibility into prep timing is critical.
Menu drift
Same dish, five prices, five availability states — 86-ing in real time is impossible.
Wrong-brand packing
Multi-brand orders get mispacked, mis-labelled and delivered to the wrong customer.
No unit economics
Which brand, which channel actually makes money? Nobody knows for sure.
Rider handoff chaos
Riders wait, orders age, ratings drop — no structured handoff flow.
How DUITPOS Solves It
A single screen, a single truth
DUITPOS pulls every channel and every brand onto one KDS. Prep priorities, SLA countdowns, packing labels and rider handoffs are all orchestrated from one screen.
Aggregator two-way sync
GrabFood, foodpanda, ShopeeFood on one screen with live menu sync.
Brand-aware KDS
Every ticket is tagged by brand, channel and SLA — no confusion at the pass.
Auto packing labels
Print brand-correct labels with items, allergens, rider QR and address.
Unit economics
Per-brand, per-channel P&L: revenue, commission, prep time, profit.
Solution Highlights
Capabilities engineered for your format
Aggregator Sync
Two-way integration with GrabFood, foodpanda and ShopeeFood — orders and menu.
Multi-Brand Menu
Manage unlimited brands and virtual restaurants under one kitchen.
Delivery-First KDS
Brand-aware routing with SLA countdown on every ticket.
Packing & Labels
Auto-print brand-correct labels with items, allergens and rider QR.
Rider Handoff
Structured pickup flow with rider confirmation from the screen.
86 in Real Time
One-tap availability toggle propagates to every aggregator instantly.
SLA Analytics
Track prep time by brand, channel and dish — spot slowness before penalties.
Fraud & Refund Tracking
Aggregator refund automation with dispute-ready evidence trail.
LHDN e-Invoice
Consolidated B2C invoicing across all aggregators and direct orders.
Typical Workflow
A day in the life
Aggregate
Orders from Grab, foodpanda, ShopeeFood and your web app land on one KDS.
Prep
Station-aware routing with SLA timers — the kitchen sees the tightest deadline first.
Pack
Auto-labels print with brand, items, allergens and rider QR.
Handoff
Rider scans QR, order marks picked up — customer notified automatically.
Measurable Outcomes
Numbers that move the business
Unified KDS with SLA-aware routing eliminates late orders.
Shared stations and clear prep priorities lift kitchen output.
Per-brand P&L reveals which virtual brands to double down on.
Brand-correct labels and rider handoff kill mispacks.
Recommended Products
The DUITPOS stack for this industry
DUITPOS
Multi-brand menu engine, unit economics and aggregator sync.
Learn moreKitchen Display
Brand-aware routing with SLA countdowns and packing labels.
Learn moreQR Ordering
Your own direct-order channel — with zero aggregator commission.
Learn moreQueue System
Rider handoff board so pickups run smoothly, every time.
Learn moreSelf-Order Kiosk
For hybrid dark-kitchen concepts with a walk-in window.
Learn moreLHDN e-Invoice
Consolidated B2C invoicing across every channel.
Learn more"We used to run five tablets for five brands. Now it's one screen. Missed SLAs dropped 40% and we finally know which virtual brand actually makes money."
Kevin Ooi
Head of Operations · KitchenLab (5 virtual brands)
FAQ
Frequently asked questions
One kitchen. Every brand. Zero chaos.
Book a demo — we'll show DUITPOS consolidating your actual aggregators onto one screen.