Product — Self-Order Kiosk

Skip the queue with a self-order kiosk

A gorgeous, high-conversion kiosk that lets guests browse, customise and pay independently — while your team focuses on hospitality and prep.

  • Zero-queue ordering
  • Visual, multilingual menu
  • Card & e-wallet built in
  • Live KDS sync
Trusted by 1,200+ Malaysian F&B & retail operators
Self-ordering kiosk in a modern restaurant

Impact

-62% wait time

LHDN-ready
40%
Faster checkouts
99%
Order accuracy
+22%
Upselling growth
-35%
Labor cost

Product Overview

The friendliest employee you'll ever hire

DUITKIOSK never gets tired, never mis-hears an order, and never forgets to upsell. It runs 12+ hour shifts, in 20+ languages, and drops paid tickets straight onto your KDS the moment a guest confirms.

  • Full-screen, image-first UX designed to convert
  • Guided upsells trained on your best-selling combos
  • Accessible design — wheelchair height, screen reader, high contrast
  • Runs on your existing floor-standing or countertop hardware
QSR kiosk in action

Key Features

Purpose-built capabilities

Every detail engineered for the way modern operators actually work.

01

Zero-Queue Ordering

Guests browse and order at their own pace, cutting queue length dramatically.

02

Perfect Accuracy

Guests pick their own items and modifiers — no misheard orders, ever.

03

Smart Upselling

Auto-suggest sides, drinks and combos trained on your sales history.

04

Visual Menu

Big, appetising photography that makes every item irresistible.

05

Contactless Pay

DuitNow, cards, Apple Pay, Google Pay — one-tap contactless checkout.

06

Labor Reallocation

Shift staff from till to hospitality, prep and speed of service.

07

Instant KDS Sync

Paid orders hit the kitchen the moment payment confirms.

08

Multilingual

Toggle 20+ languages — from Bahasa to Mandarin to Arabic.

09

Accessible

Wheelchair-height mode, screen reader support and high-contrast UI.

Business Outcomes

More than features — real results

Operators using DUITPOS measurably move the metrics that matter most: revenue, speed, and margins.

+22%

Grow revenue

Kiosks consistently outsell counter staff on upsells and add-ons.

-62%

Slash wait times

More ordering points means shorter queues and calmer counters.

-35%

Free your team

Redeploy staff to prep, service and hospitality — where guests feel it.

99%

Order accuracy

Guests confirm their own order — refunds and remakes plummet.

How It Works

Live in days, not months

01

Design the UX

We tailor the flow to your menu, brand and upsell strategy.

02

Deploy Hardware

Floor-standing, wall-mount or countertop — with payment terminal.

03

Train Staff

Everyone knows how to help guests, refund and reset in one session.

04

Optimise Weekly

Live conversion dashboards show what's working — tune it.

See It In Action

A closer look at the product

QSR kiosk in action
Live

Speed for QSR, elegance for casual dining

DUITKIOSK adapts to your format — from 30-second QSR flows to full-menu casual dining discovery. Same platform, same reliability, tuned for your guests.

  • Combo builder with guided add-ons
  • Recommend engine trained on your sales data
  • Loyalty and voucher redemption on-screen
  • Table number entry for dine-in delivery
Kitchen receiving kiosk orders
Live

Kitchen-ready from the first tap

Every kiosk order lands on DUITKDS tagged with pickup number, guest name and prep priority. No paper, no runner, no lost tickets.

  • Auto-print pickup receipts with QR
  • SLA-aware routing to the fastest station
  • Ready-alert on queue screen when done
  • Fallback to counter POS if kiosk offline
Kiosk conversion analytics
Live

See exactly why guests convert

Funnel dashboards show scan → cart → pay, with drop-off by step, upsell attach rate and average time per screen. Turn data into design changes in minutes.

  • Screen-by-screen abandon analysis
  • Upsell attach and revenue attribution
  • A/B test hero images and defaults
  • Kiosk-vs-counter cohort reporting

Integrations

Works with your stack

Native connections to the payments, delivery and accounting tools you already use.

DUITPOS
DUITKDS
DuitNow QR
Card Terminal
Queue Screens
LHDN e-Invoice

Why Choose DUITPOS

Built in Malaysia, for Malaysia

On-brand by default

Your fonts, colours, photography and tone — not a generic template.

Never goes offline

Local-first architecture keeps kiosks selling even when Wi-Fi dies.

Proven at scale

Deployed across QSR chains, food courts and airport terminals in Malaysia.

Onsite support

Local Malaysia team for install, training and same-day service calls.

FAQ

Frequently asked questions

Any 21"–32" touchscreen with an Android or Windows OS. We supply floor-standing, wall-mount and countertop hardware — including payment terminal and receipt printer — or we adapt to yours.

Ready to end the queue?

Book a live DUITKIOSK demo — we'll show your menu on a real kiosk within 24 hours.