Serve more, wait less
From counter to kiosk to drive-thru to delivery aggregators — DUITPOS keeps every order channel flowing through one blazing-fast POS and KDS.
- Combo & modifier engine
- Kiosk + drive-thru ready
- Aggregator integrations
- Live KDS + queue
Impact
45 orders/min
Industry Challenges
The QSR fight is won in seconds
Every second at the counter, kiosk or drive-thru window is money — and every dropped order, wrong modifier or missed delivery is a review you'll regret.
Peak-hour bottlenecks
Long queues, abandoned lines and stressed staff during lunch and dinner rushes.
Order errors at scale
Verbal orders, complex modifiers and paper tickets breed mistakes and remakes.
Aggregator chaos
GrabFood, foodpanda and ShopeeFood on separate tablets — orders slip through cracks.
Slow kitchen sync
Printed tickets pile up, prep priorities blur, and speed of service drops.
Missed upsells
Rushed cashiers skip the combo prompt — average basket stays flat.
High turnover
Onboarding new cashiers takes weeks — the system is anything but intuitive.
How DUITPOS Solves It
One stack for every order channel
DUITPOS unifies counter, kiosk, QR, drive-thru and aggregator orders into a single flow. The KDS sequences prep, the queue screen calls guests, and the analytics show you where to squeeze another second.
Speed POS
Combo shortcuts, modifier stacks and hot keys tuned for the rush.
Self-Order Kiosks
Add ordering points without adding cashiers — with 22% upsell lift.
Aggregator Sync
Grab, foodpanda and ShopeeFood on one screen — never miss an SLA.
Live Queue Screens
Voice-called pickup with real-time ETAs — no shouting.
Solution Highlights
Capabilities engineered for your format
Speed POS
Sub-second item lookup, combo shortcuts and modifier stacks for peak hour.
Self-Order Kiosk
22% upsell lift and 40% faster checkouts, in every language.
Kitchen Display
Station routing, prep timers and course firing for speed of service.
Queue Screens
Live pickup boards with voice announcements and SMS alerts.
QR Ordering
Guests order from their phone — no app, no queue, more upsell.
Aggregator Sync
Native connectors to GrabFood, foodpanda and ShopeeFood.
Speed-of-Service Analytics
Track order-to-serve time, bottleneck stations and hourly throughput.
LHDN e-Invoice
Every ticket auto-submitted to MyInvois with QR-linked receipts.
Sales Reports
Item mix, hourly heatmaps, staff leaderboards and margin views.
Typical Workflow
A day in the life
Order
Counter cashier, kiosk, QR menu, drive-thru or aggregator — all one queue.
Fire
KDS routes each item to the right station with SLA-aware prep timers.
Call
Queue screen and voice call announce pickup — no waving, no shouting.
Analyse
Live dashboards show throughput, bottlenecks and hourly sales — tune tomorrow.
Measurable Outcomes
Numbers that move the business
Speed POS + kiosk + QR run orders in parallel, not sequence.
Kiosk and QR upsell prompts convert consistently, without pressure.
Guests confirm their own order — no misheard modifiers or combos.
Reallocate staff from till to prep and hospitality.
Recommended Products
The DUITPOS stack for this industry
DUITPOS
The QSR core — combos, modifiers, hot keys and offline-first billing.
Learn moreSelf-Order Kiosk
Cut queues, lift upsells and free your team for prep and service.
Learn moreKitchen Display
Station routing and speed-of-service timers for the rush.
Learn moreQueue System
Voice-called pickup screens with SMS alerts.
Learn moreQR Ordering
Skip-the-line ordering from the customer's phone.
Learn moreLHDN e-Invoice
Automatic MyInvois compliance for every ticket.
Learn more"We went from 22 orders a minute on our best day to 45 sustained. Kiosk upsells alone paid back the platform in three months."
Farah Ismail
COO · BurgerLab Malaysia
FAQ
Frequently asked questions
Push through the rush
Book a demo — we'll clock your current speed of service, then show you where DUITPOS wins seconds back.