Service worthy of your tasting menu
DUITPOS is the fine dining operating system that lets servers stay at the table, keeps every course firing on time, and remembers every guest by name.
- Table-side ordering
- Course firing on the pass
- Guest CRM & preferences
- Sommelier & wine cellar
Impact
+18% cover spend
Industry Challenges
Fine dining is unforgiving
Guests expect perfection: personalised service, flawless timing, thoughtful pairings — and no fumbling with paper tickets or shouted orders across the pass.
Servers stuck at terminals
Every trip to the POS is a moment away from the guest — and the story of the dish.
Courses out of sync
One slow station and the whole table waits — the pace of the meal collapses.
Guest preferences forgotten
Allergens, favourite tables and wine notes live in someone's head, not the system.
Wine list mismanagement
Cellar stock drift, wrong bin numbers and unpriced verticals cost real margin.
Reservations disconnected
The floor plan lives on paper; no-shows and doubles are constant.
Servers over-touched
New hires struggle to hold multiple stations — service quality drops fast.
How DUITPOS Solves It
A quiet, elegant, always-on-brand service
DUITPOS moves the terminal to the table. Handhelds let servers describe the dish, fire courses to the kitchen and remember every guest — without ever leaving the guest's side.
Table-side handhelds
Take orders, describe dishes and settle bills without leaving the table.
Guest profiles
Preferences, allergens, favourite tables and wines — every visit.
Course firing
Hold and fire courses across stations for perfect table timing.
Wine cellar module
Bin numbers, vintages, verticals, pours and depletions — all tracked.
Solution Highlights
Capabilities engineered for your format
Handheld Ordering
iPads and Android handhelds at every station — orders fly to the kitchen instantly.
Course Firing Engine
Fire courses on the chef's cue, with SLA timers and pass-view.
Guest CRM
Every diner's history, preferences, allergens and lifetime value at a tap.
Wine & Cellar
Bin management, pours, depletions, corkage — full cellar accounting.
Reservations
Native res + walk-in floor plan with SMS confirmations and deposits.
Allergen Alerts
Modifiers auto-flag allergens on the KDS — no more incidents.
Service Charge & Tips
Distribute tips by role, station or share — with full audit trail.
VIP Recognition
Alert managers the moment a VIP checks in — anticipate every detail.
Chef's Table Mode
Set-menu pacing, wine pairing prompts and multi-course choreography.
Typical Workflow
A day in the life
Reserve
Guest books online; profile loads with preferences, allergens and wines.
Serve
Server takes handheld orders at the table with wine and dish recommendations.
Fire
Courses are held and fired from the pass — station timers ensure perfect timing.
Delight
Bill split by cover or item, LHDN e-Invoice auto-issued, guest profile updated.
Measurable Outcomes
Numbers that move the business
Smart pairings and dessert prompts lift every check.
Fire courses across stations without drift.
Personalised service drives loyalty and reviews.
Handhelds cut trips to the POS — servers stay with guests.
Recommended Products
The DUITPOS stack for this industry
DUITPOS
The fine dining core: handhelds, floor plan, guest CRM and cellar module.
Learn moreKitchen Display
Course firing, station routing and pass-view for the chef.
Learn moreQR Ordering
Optional post-meal payment or menu preview from the guest's phone.
Learn moreQueue System
Elegant waitlist display for the bar and lounge.
Learn moreLHDN e-Invoice
Auto-issue signed e-Invoices for corporate diners in one tap.
Learn moreSee Pricing
Transparent monthly plans — no hardware lock-in.
Learn more"Our servers finally spend the whole evening with our guests. Courses fire on time, wine service is flawless, and we recognise every regular the moment they walk in."
Chef Adrian Tan
Executive Chef & Owner · Auroria KL
FAQ
Frequently asked questions
Elevate every course, every guest
Book a demo tailored to your menu — we'll show DUITPOS running your service in under 30 minutes.